External Link Disclosure

By accessing this link, you will be leaving Mechanics Bank's website and entering a website hosted by another party. Mechanics Bank has no responsibility for or control over the content of that web site and does not attest to the accuracy, privacy, security, or propriety of any information located there. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of Mechanics Bank's website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Mechanics Bank.


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Using the "Take Me To" links

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Online Banking's "Take Me To" feature allows you to choose what online banking page you would like navigate to when you sign in. This allows added convenience for you - navigate to a specific area for faster service!

To use the "Take Me To" feature, enter your Access ID. Then from the drop down menu, choose your destination and click "Log In." Once you log in, you will be taken to your chosen page.

The default to the "Take Me To" feature is Account List, which is the Online Banking home page. Other options include: Express Transfer, Primary Account Summary, Stop Payments, User Options, Nicknames, Transaction Search, and Transaction Export.

Where do I enter my password?

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We are changing the way you sign in to Online Banking to better safeguard the privacy and security of your personal information. Previously, you signed in to Online Banking using your Access ID and Password. From now on, you'll also use your Enhanced Online Security feature, which consists of an authentication image and authentication pass phrase. Here's how this new service will work:
  • You'll enter your Access ID and click the Log In button.
  • On the next page, your authentication image will then be displayed. If you recognize your authentication image, you'll know you can safely enter your Password. If you don't recognize your authentication image and pass phrase when you log in, do not enter your password.
  • Your authentication image and pass phrase helps you know for sure that you are at the valid Mechanics Bank website.
NOTE: If you have not yet created your personalized authentication image and pass phrase with our Enhanced Online Security feature, you will be prompted to do so before you can sign in to Online Banking.
 
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Contact Mechanics Bank


Client Services Phone Email Mailing Address
Client Services 800-797-6324
Email Inquiry - Use Email Inquiry to send non-secure email messages to our Client Services team.

Contact Form - Use our Contact Form to submit secure messages by category to our Client Services team.

Secure Mail - Use our Secure Mail feature to send data files securely to any Mechanics Bank email address.



P.O. Box 5610
Hercules, CA 94547-5610


Additional Contact Groups Phone Email Mailing Address
Account Question 800-797-6324
Account Inquiries P.O. Box 1786
Richmond, CA 94802-0786
Cash Management 800-272-1876
Cash Management Inquiries
P.O. Box 5610
Hercules, CA 94547-5610
Corporate Banking Napa
707-256-4343

Oakland
510-419-3913

Roseville
916-787-1350

San Francisco
415-249-0300

Walnut Creek
925-256-3000

Corporate Banking Inquiries
P.O. Box 1786
Richmond, CA 94802-0786
Lost / Stolen ATM Card 800-797-6324

After Hours
888-849-6046
Lost/Stolen ATM Inquiries
P.O. Box 1786
Richmond, CA 94806-0786
Lost / Stolen
Credit Card


Elan Cardmember Services
800-558-3424
Email Unavailable

PO Box 6354
Fargo, ND 58125-6354
Media Contacts Ms. Hatti Hamlin
925-872-4328

Mr. David Louis
510-741-3328
Hatti Hamlin

David Louis
Mechanics Bank
Attn: Press Contacts
725 Alfred Nobel Drive
Hercules, CA 94547-1806
New Client Services 800-797-6324
New Client Inquiries

P.O. Box 1786
Richmond, CA 94802-0786
Online Banking 800-797-6324
Online Banking Inquiries
P.O. Box 1786
Richmond, CA 94806-0786
Private Banking Napa
707-762-2530

Roseville
916-787-1310

San Francisco
415-249-0300

Walnut Creek
925-256-3062
Private Banking
P.O. Box 1786
Richmond, CA 94802-0786
Telebanking 888-400-6324
Telebanking Inquiries
P.O. Box 1786
Richmond, CA 94802-0786
Wealth Management 800-781-3441
Wealth Management Inquiries
P.O. Box 1786
Richmond, CA 94802-0786
Website Feedback 800-797-6324
Website Feedback
P.O. Box 1786
Richmond, CA 94802-0786
Client Assistance
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